START PROVIDING SUPPORT RIGHT NOW!

THE BEST SUPPORT PLUGIN FOR WORDPRESS HAS EVERYTHING YOU NEED IN THE BOX!

COMPLETE TICKET HISTORY

Every action ever taken on every ticket is logged. You’re in complete control!

CUSTOMIZABLE EMAIL NOTIFICATIONS

Trigger automatic emails on six key events such as new ticket, ticket replied etc. All text and graphics is completely within your control. Get even more email options and events with our premium add-ons.

AUTOMATIC AGENT ASSIGNMENT

Assign tickets to the agent with the least number of open tickets. Use our smart-agent add-on for even more sophisticated ticket routing.

CUSTOM FIELDS

Add custom fields to your ticket forms, choosing from 13 field types – the most of any helpdesk plugin! Use our premium custom-fields add-on for even more power. Integrate complex logic and powerful forms with the Gravity Forms bridge.

UNLIMITED FILE ATTACHMENTS

What use is a ticket if clients can’t attach files? Multiple attachments to each ticket is supported right out of the box – even in the free version!

TIME TRACKING

Agents can add the time they spent on a ticket and supervisors can adjust the time reported as necessary while maintaining a full log of all edits!

UNLIMITED SUPPORT AGENTS

No per-agent fees with our free plugin or premium extensions. Unlimited agent seats included!

IMPORT YOUR EXISTING TICKETS

Use our free IMPORTER ADD-ON to import your existing tickets from Zendesk, Helpscout and Ticksy.  Your customers will experience a seamless transition to your new helpdesk.